Stockists & Information
At this time our products are made to order, and usually ship within 5-7 business days. We are not able to offer refunds or exchanges on the yarn - we do our very best to capture the colours and the nature of the yarn in the product descriptions. Please take this into consideration before ordering.
If an incorrect address is provided and your package is returned the order will be refunded minus the shipping charge and the return shipping charge that is automatically charged to this small business. Please triple check your information before submitting an order.
Please note that when soaking and washing your finished garments that due to the hand dyed nature of the yarns there will be some colour bleed into the water - this is perfectly normal. The bleed will not occur anywhere other than in the water itself. This is true of all hand dyed yarns due to variations in water content and saturation of colour. If working multiple colours in a pattern please ensure you swatch and wash and block to ensure colours are compatible. Always hand wash cold water, quick soak.
Want to see our yarns locally? We're currently available in the following stores:
Black Mountain Yarn Shop
104 East State Street, Black Mountain NC
6050 Monkland Ave, Montreal, QC
2003 19th Ave, Forest Grove, Oregon
Needle Crafts & Studio
524 Park Ave, Beausejour, MB
3355 Yonge St Toronto, ON
Scratch Supply Co.
1 Court St, Lebanon, NH
Want to carry our yarns? please email us at email@example.com